Glamorgan Heating & Cooling – Terms of Service
Last Updated: August 5, 2025
Welcome to Glamorgan Heating & Cooling (“Glamorgan,” “we,” “our,” or “us”). By using our website, booking our services, or engaging with us in any way, you agree to these Terms of Service. Please read them carefully before using our site or requesting our services.
1. Scope of Services
We provide heating, ventilation, air conditioning (HVAC), and plumbing installation, maintenance, and repair services in accordance with applicable industry standards and local regulations. Our services may be updated, expanded, or changed without prior notice.
2. Booking & Appointments
Scheduling: Appointments can be made via our website, phone, or in person.
Confirmation: Bookings are confirmed via email, text, or phone.
Rescheduling & Cancellations: Please notify us at least 24 hours in advance to avoid potential cancellation fees.
Emergency Services: Additional charges may apply for after-hours or same-day service requests.
3. Estimates & Pricing
Estimates: Any quotes provided are estimates only unless stated otherwise in writing.
Pricing: Final charges may vary based on actual work performed, parts used, and unforeseen issues.
Payment Terms: Full payment is due upon completion of service unless otherwise agreed in writing. We accept Discover, Visa, American Express, Master Card, and Cash
4. Warranties & Guarantees
Workmanship Warranty: We proudly back the quality of our craftsmanship with a competitive warranty, ensuring every job is completed to the highest standard and built to last.
Manufacturer Warranties: Equipment warranties are provided by the manufacturer and subject to their terms.
Limitations: Warranties do not cover misuse, unauthorized repairs, or normal wear and tear.
5. Customer Responsibilities
By engaging our services, you agree to:
Provide safe and reasonable access to the work area.
Ensure pets and children are kept away from work areas for safety.
Disclose any known issues or hazards that could affect the job.
6. Limitation of Liability
To the fullest extent permitted by law, Glamorgan is not liable for:
Indirect, incidental, or consequential damages arising from services provided.
Delays or failures caused by events beyond our control (e.g., severe weather, supply shortages, or utility failures).
7. Website Use
By using our website, you agree:
Not to misuse or disrupt the website.
Not to copy, distribute, or modify our content without permission.
That any information you provide is accurate and up to date.
8. Privacy
We respect your privacy and protect your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in that policy.
9. Changes to These Terms
We may update these Terms of Service at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after updates means you accept the new terms.
10. Contact Us
If you have any questions about these Terms of Service, please contact us:
Glamorgan Heating & Cooling
1 Industrial Park Dr #10, Mechanicville, NY 12118
Phone: 518 861-4423
Email: support@glamorgan-hvac.com
Website: Glamorgan Heating & Cooling
